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Allied Waste North America, Inc. ("Allied Waste") and its subsidiary, Rabanco, set high standards and have a strong commitment to protect their customers' privacy. You may use the Rabanco.com web site (the "Site") without registering or providing personal information. In that event, we may collect non-personal information regarding access by users and activities on the Site such as which pages are viewed and the number of visits and time spent on the Site. The non-personal information we collect is used to ensure quality customer service, to improve the content of our Web site and for other internal business purposes. The Site does not currently use cookies. To access certain portions of the Site, you must provide personally identifiable information. Personally identifiable information means any information that is associated with your personal identity such as address, telephone number, email address, billing and payment information and communications records. Generally, we use personally identifiable information to help manage the services provided by Rabanco, such as, to verify billing accuracy, to communicate with our customers about service-related issues, for abuse management, to collect past due bills, and to maintain financial, tax and legal records. We may from time to time also use information for market research or to provide certain information to you. In such event, we will give you the opportunity to opt out of the use of your personal information for this purpose. We may make personally identifiable information of customers available to our employees, agents and contractors for our internal business purposes. Under special circumstances we may, and by using this site you authorize us to, disclose personally identifiable information without your consent if we believe, in our sole discretion, it is reasonable to do so to satisfy laws (such as the Electronic Communications Privacy Act, as amended) or government regulations, comply with legal process or law enforcement requests, commence legal actions for violation of our Web Site User Agreement or to protect Allied Waste's or Rabanco's rights or property. We use reasonable precautions to secure the personally identifiable information we maintain about you on computer servers in an appropriately controlled, secure environment. While we attempt to ensure the integrity and security of our network and systems, we cannot guarantee that our security measures will prevent third-party "hackers" from illegally obtaining this information. Neither Allied Waste nor Rabanco is responsible for any breach of its security or for the actions of any third parties that may obtain any personal information. You are prohibited from violating or attempting to violate security for or otherwise interfering with the operation of the Site. You may not access information not intended for your use or access. This site may link to other sites. We are not responsible for their privacy policies or how they treat information about their users. Even if we are affiliated with a third-party and its site, we have no authority over the linked sites, their security procedures or data collection policies. Neither Allied Waste nor Rabanco has responsibility or liability for actions of the linked sites and you should only access linked sites at your own risk. We may change this policy from time to time to take into account new or changing circumstances. Any changes to this policy will be prospective and will therefore not change the way we use information collected prior to the changed policy. Use of this Site is governed by the Web Site User Agreement and Terms of Use. If you have questions about this agreement or the practice of this Site, please email us. |